shipping & Return Policy


WE CURRENTLY ONLY SHIP WITHIN THE USA. Broder, LLC. uses USPS for all standard shipments.

Orders are typically fulfilled within 1-2 business days and shipped out using standard shipping rates. Expedited shipping options are also available.


Delivery/Shipping Policy: We charge a flat fee of $7.50 for shipping within the continental US. Orders over $50 receive free shipping via USPS Priority Mail unless otherwise instructed.

Return Policy: 

If you are not satisfied, you may return the unused portion within 30 days for a full refund. There are no refunds offered after 30 days. If you wish to return your item please send back to the address below(we will pay shipping). Include a note explaining the reason for the return.

Refunds will be made to the customer’s original form of payment in its entirety (if returned within 30 days of purchase).

Return Address:

950 2nd Street #101
Santa Monica, CA


To Contact Pet Med Labs:
Phone (Web Sales): 1-800-539-6690